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oracle


  Siebel CRM Mid Market

Delivering Exactly What Midsize Businesses Need
Oracle’s Siebel CRM Professional Edition (also commonly known as Mid Market Edition) was developed expressly to address the needs of midsize businesses. Its rich, intuitive, out-of-the-box functionality minimises the need for expensive customisation and lengthy end-user training. Its flexible packaging allows you to deploy exactly the functionality you need today without sacrificing the ability to expand the solution as your requirements evolve. A broad range of pricing and fixed-price implementation options ensures that you get the solution you need at the right price and time frame. In addition, Siebel CRM Mid Market is a CRM solution for midsize businesses that can be integrated with the broader Oracle suite of on-demand and on-premise CRM applications.

Unparalleled Functional Depth and Usability
Siebel CRM Mid Market offers over 150 CRM modules ranging from Siebel Handheld to Analytics to Siebel Email Marketing, developed and tested in conjunction with leading organisations to ensure that they address the needs of midsize organisations. It includes an embedded task assistant that facilitates the completion of vital business processes and a powerful search engine that allows users to quickly retrieve essential data from a database. There is also seamless integration with familiar desktop and Web applications such as Microsoft Office and SharePoint, with the ability to directly access CRM contacts and appointments from Microsoft Outlook.

Flexible, Modularised Packaging
Siebel CRM Mid Market base applications include Siebel Sales, Siebel Service, Siebel Marketing. Each base application includes standard CRM functionality such as activity, contact, and account management. Additionally, included with the base price of the application is the option for you to add six additional modules of your choice to the Sales, Service, and Marketing applications. Additional modules can be purchased at any time, to meet evolving business requirements. This modularised packaging gives you the flexibility to deploy exactly the CRM functionality you need, when you need it, thereby reducing the cost and complexity associated with the implementation of a CRM solution.

Clear Upgrade Path Protects CRM Investment
Siebel CRM Mid Market provides an integrated suite of CRM applications designed to meet the requirements of businesses of any size, in any industry, and at various stages of deployment. Customers can easily migrate to Siebel CRM Enterprise applications, which offer functional breadth and depth via 23 vertical applications, business process automation through Oracle Fusion Middleware, and full support for all deployment platforms.

Siebel CRM Mid Market is the Clear Choice
With its broad footprint, deep industry specific functionality and unique hybrid options, modular packaging and flexible purchase terms, Siebel CRM Mid Market is the clear choice for medium-sized businesses seeking a comprehensive CRM solution to acquire, manage and optimise their customers relationships.

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